Refund Policy

Refund Policy - 

Knewest Beauty Return & Exchange Policy

At Knewest Beauty, your satisfaction is our priority. We offer a simple and fair return process.

1. Damaged in Transit or Defective Upon Arrival

•  Report immediately upon receipt.

•  Take clear photos of the damaged product and the original packaging.

•  Contact us within 48 hours of delivery at support@knewestbeauty.com with:

    •  Your order number

    •  Photos of the damage

    •  Description of the issue

•  We will arrange a free replacement or full refund (including return shipping).

Please retain all original packaging and the invoice until the claim is resolved.

7-Day Full Money-Back Return (Undamaged Products)

•  You may return unused, unopened products in original condition within 7 days of delivery for a full refund.

•  Return shipping is the customer’s responsibility unless the item was damaged or incorrect.

•  Refunds are processed within 3–5 business days after we receive the return

 After 7 Days: Exchange Only

•  Returns for refund are not accepted after 7 days.

•  You may exchange for a different product of equal or lesser value within 14 days of delivery.

•  Product must be unused, in original packaging, and include proof of purchase.

•  Customer covers return shipping; we cover reshipping the replacement.

4. Non-Returnable Items

•  Used or opened products

•  Items without original packaging or invoice

How to Start a Return

1.  Email support@knewestbeauty.com with your order number and reason.

2.  We’ll reply within 24 hours with return instructions.

3.  Ship the item back using a trackable method.

4.  Once received and inspected, we’ll process your refund or exchange.